FAQS

Have a question?

Find answers to some of the questions asked most frequently by our clients

  • How long does it take to sign up?

    The process is simple and takes minutes. Once you submit your application and upload your supporting papers, we will start to process your details, assess the merits of your claim.

  • How long does the process take?

    All litigation takes time as demonstrated in the recent Birmingham City Council “Equal Pay Claim” which commenced in 2012 and was settled in December 2024.  That said we are tenacious and we will always proceed with claims as expeditiously as possible.

  • How much compensation will I receive?

    This depends on the value of the contracts or assignment rates, but contained within the website is information on how much money we can pursue on your behalf.

  • Will I have to go to Court?

    When claims are brought on behalf of a group, this is highly unlikely. Only one claimant, the lead claimant, is likely to be required to attend court.

  • Is this like a PPI Claim?

    Whilst there are similarities, as a claimant in The Claims Compensation Group Ltd cases, you would be part of a group action against the Agencies, Umbrella Companies or Client for which you have worked.

  • What is KYC and what documents do I have to provide?

    KYC = Know Your Client. In order for us to commence your claim, we need to verify your identification and require: One form of Photo ID and One proof of address. We will also require a selfie photo of you holding your Photo ID.

     

    Photo ID:

    • Full UK Driving Licence
    • Current Signed Passport
    • EEA Member State Identity Card
    • Residence Permit issued by the Home Office to EEA Nationals
    • National Identity Card Bearing a Photograph of Applicant

    Proof of Address Documents:

    • Full UK Driving Licence (If not already used as Photo ID)
    • Bank Statement dated in the last 3 months
    • Utility Bill dated in the last 3 months
    • Local Authority Council Tax Bill for current tax year
    • HMRC Self-Assessment Letter or Tax Demand dated within the current financial year